Cookie Policy

SIMODI GOLD FZCO ("SIMODI GOLD", "SIMODI", "we", "us", or "our") uses cookies and similar technologies on our website, mobile applications, and related digital services (collectively, the "Services") to provide a secure, reliable, and user-friendly experience.

This Cookie Policy explains what cookies are, how we use them, the types of cookies that may be placed on your device, and how you can manage your cookie preferences.

This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.

1. About SIMODI GOLD

SIMODI GOLD FZCO is a Dubai-based precious metals platform that enables customers to buy, sell, hold, and manage physical gold and silver through digital services. Our public website identifies our office at 1902, The Dome Tower, Cluster N, Jumeirah Lakes Towers (JLT), Dubai, UAE.

We process personal information in accordance with applicable UAE data protection and privacy requirements. The UAE Government identifies Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data as part of the UAE's applicable cyber and data protection framework.

2. What Are Cookies?

Cookies are small text files that websites place on your browser or device when you visit a website. They allow the website to remember certain information about your visit and can help the website function properly.

We may also use similar technologies, including pixels, tags, SDKs, local storage, and other tracking technologies, where appropriate. In this policy, we refer to these technologies collectively as "cookies." Cookies may be:

• First-party cookies, which are placed directly by SIMODI GOLD.
• Third-party cookies, which are placed by service providers or other third parties operating on our behalf or independently.

3. Why We Use Cookies

Depending on your interaction with our Services, we may use cookies and similar technologies to:

• Keep our website and digital services functioning properly.
• Maintain security and help detect suspicious or fraudulent activity.
• Remember your preferences and settings.
• Improve website performance and functionality.
• Understand how visitors use our website.
• Measure website traffic and engagement.
• Improve our products, services, and user experience.
• Support marketing and advertising activities, where applicable.
• Provide relevant information and communications, subject to applicable law and your preferences.

4. Types of Cookies We May Use

4.1 Strictly Necessary Cookies

These cookies are required for essential website functions and cannot normally be disabled through our cookie preference tools. They may be used to:

• Maintain secure sessions.
• Support authentication and account functionality.
• Protect forms and transactions.
• Detect security threats.
• Remember essential privacy or cookie preferences.
• Enable core website functionality.

Without these cookies, certain parts of our Services may not operate correctly.

4.2 Functional Cookies

Functional cookies help remember choices you make and provide enhanced functionality. For example, they may remember:

• Language preferences.
• Region or location preferences.
• Website settings.
• Previously selected options.

Where these cookies are not strictly necessary, we may request your consent before placing them.

4.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website. They may collect information such as:

• Pages visited.
• Approximate time spent on pages.
• Navigation patterns.
• Browser and device information.
• Traffic sources.
• General interaction and performance information.

We use this information to identify technical issues, understand website usage, and improve our Services.

4.4 Advertising and Marketing Cookies

Where applicable, marketing cookies and similar technologies may be used to understand advertising performance, measure campaigns, and deliver more relevant communications or advertising. These technologies may be operated by third-party advertising, analytics, or social media providers. We will seek consent where required by applicable law before placing non-essential marketing cookies.

5. Third-Party Cookies

Some cookies may be placed by third-party service providers that help us operate, secure, analyse, or improve our Services. Third parties may include providers of:

• Website analytics.
• Security and fraud prevention.
• Customer support.
• Performance monitoring.
• Advertising and marketing.
• Payment or other technology services.

Third-party providers may process information according to their own privacy policies. We encourage users to review the privacy notices of relevant third-party providers where applicable.

6. Cookies Used on Our Website

The exact cookies used by SIMODI GOLD may change as we add, remove, or update website functionality and third-party services. Where applicable, our cookie management mechanism may provide information about:

Cookie Category	Purpose	Typical Duration
Necessary	Security, sessions and core website functionality	Session or longer as required
Functional	Preferences and enhanced functionality	Session or persistent
Analytics	Website performance and usage analysis	Persistent or as defined by provider
Marketing	Advertising, campaign measurement and related activities	Persistent or as defined by provider

The actual name, provider, purpose, and duration of individual cookies may vary depending on the technology deployed on the Services.

7. Your Cookie Choices

When applicable, you may manage non-essential cookies through the cookie consent banner or preference centre displayed on our website. You may generally:

• Accept all cookies.
• Reject or disable non-essential cookies.
• Select specific categories of cookies.
• Change your preferences later.

Strictly necessary cookies may continue to operate because they are required to provide requested website functionality.

8. Managing Cookies Through Your Browser

You can also control or delete cookies through your browser settings. Most browsers allow you to:

• View stored cookies.
• Delete existing cookies.
• Block cookies.
• Allow cookies only from certain websites.
• Receive notifications before cookies are stored.

Disabling cookies may affect the availability or functionality of certain features of our website.

9. Mobile Applications

Our mobile applications may use technologies such as SDKs, device identifiers, local storage, and similar technologies rather than traditional browser cookies. These technologies may be used to:

• Keep the application secure.
• Maintain sessions.
• Support account functionality.
• Analyse application performance.
• Detect fraud or suspicious activity.
• Improve the application experience.

Mobile operating systems provide controls for managing certain permissions and tracking technologies. You can review the privacy and tracking settings available on your device.

10. Cookies and Personal Data

Some cookie-related information may constitute personal data, particularly where it can be linked to an identifiable individual, account, device, or online identifier. Where this occurs, we handle such information in accordance with our Privacy Policy and applicable data protection requirements. We apply appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

11. Data Retention

The retention period for cookies depends on their purpose. Some cookies are deleted when you close your browser, while others remain on your device for a defined period or until you delete them. We retain information collected through cookies only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our Services.
• The cookies and technologies we use.
• Third-party service providers.
• Applicable legal or regulatory requirements.
• Our privacy and security practices.

When we make material changes, we may update the "Last Updated" date and, where appropriate, provide additional notice. We encourage you to review this Cookie Policy periodically.

13. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal data, including rights concerning access, correction, deletion, restriction, objection, or other forms of control over your personal information. For information about how SIMODI GOLD processes personal data and how you can exercise applicable rights, please refer to our Privacy Policy or contact us using the details below.

14. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy preferences, please contact us: